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Alexander Schwarz. Jeffrey TranberrySr. Product Manager, Digital Imaging. Haydn Shafford. Timo Rychert. Ryan Fisher. Shafiq Pradhan. Paul Benson. Bla BlaBla. JRDL Graphic. Pete GreenCustomer Advocate. Fahad Otaibi. Powered by Get Satisfaction. Community powered support for Photoshop Family. New Post. Home Categories About. Sign In Register. Community Home Products: Photoshop. If this problem still occurs, please contact Adobe Technical support for help, and mention the error code shown at the bottom of this screen.
All 25 Replies Popular. Alexander Schwarz 2 Posts 0 Reply Likes. Get the same error on OSX Suddenly when opening CS6 I get the error message.
Installed it through CreativeCloud Rebooting and fixing permissions didn't work. Submit Cancel. Have you tried restoring your prefs? Did either of you have the Photoshop CS6 beta installed? If so, how did you uninstall it? I did't have the Beta on this system. Restoring prefs did't work either. Andrew, how did you uninstall the beta? Haydn Shafford 2 Posts 0 Reply Likes. I am also having this trouble and its only with the trial. I did have the beta and this did happen and i thought it was just a beta problem.This document contains basic troubleshooting steps that should solve most problems you can encounter while using Photoshop.
Check to see if the issue you're encountering is a known issue in the latest release of Photoshop. The most commonly asked support question is "Photoshop doesn't recognize my new camera's raw files. How to I get Photoshop to open my raw files? Adobe recommends that you perform your own testing on a non-production partition to ensure that brand-new operating systems work well with your current hardware and drivers. If you're experiencing image rendering issues, slow performance, or crashes, the cause could be a defective, unsupported, or incompatible graphics driver.
In some cases, having the latest driver may not cure all problems related to video adapters and drivers. The quickest and easiest way to determine if the problem is with your video adapter or driver is to disable the Use Graphics Processor preference. Many issues can arise from using incompatible, outdated, or incorrectly installed plug-ins.
A bad font or fonts can also cause general performance issues when launching or using Photoshop. Validate and remove duplicate or troublesome fonts to improve stability and text tool performance. If a tool in Photoshop isn't working properly for example, the crop tool crops a tiny little gray square, or painting with a brush paints the wrong color or nothing at alltry resetting the tool settings:.
If a tool or multiple tools are missing from the Toolbar, try resetting Toolbar customization to the default. Note: If you've selected a workspace other than Essentials, each of the other workspaces in Photoshop customize the Toolbar to present a different set of tools.
You can also use the comprehensive search experience within Photoshop to search and identify tools. By default, Photoshop activates the tool and highlights it in the UI. See Photoshop search.
If none of the troubleshooting steps above solve your problem, your problem may be user permissions. After you create the admin user account, log in to the new user and run Photoshop to see if the problem goes away. If you start your computer in safe mode, third-party extensions and utilities are turned off, which can help solve your problem.
Drivers, can have unique problems running in 64bit or bit. Run Photoshop in bit mode or vice versa.
Note: Photoshop CC or later do not support the bit version of Windows. Several update errors are caused by missing or modified files required by Photoshop, due to disk clean-up utilities such as CleanMyMac or MacKeeper. If you're facing trouble installing Photoshop or Bridge updates, see:.Important: If you already have an exit code, proceed to Step 3.
An HTML page opens in your default web browser. This page contains information related to the error. On the HTML page, find the exit code, error code, and error text. This information can help you determine the cause of the error. If the "summary. Note: The extension. Open the compressed file and extract the log file.
An example of the log file is "Adobe Photoshop Elements 15 Proceed to Step 3.
Photoshop: CS6 Extended Configuration Error 1
Troubleshoot installation exit codes Search. Photoshop Elements User Guide. Select an article: Select an article:. On this page Step 1: Installer screen Click the error summary link Step 2: Note the exit code or error code Step 3: Select an exit code. Applies to: Photoshop Elements Premiere Elements. Step 1: Installer screen Click the error summary link. Installation Failed screen — Click error summary. Step 2: Note the exit code or error code.
Error summary in a browser. Check installation log file if the error summary file is not available. Do one of the following:. Search for "install. If you don't find the "install. For example, "Adobe Photoshop Elements 15 Open the log file in a text editor and go to the end of the file. To find the exit code, search for "Exit Code:" in the log file. The value after "Exit Code:" is the exit code you are looking for.
Step 3: Select an exit code. If you have any other exit code or error code, see Installation error codes and messages. Photoshop Elements users: Still need help? Contact us. Premiere Elements users: Still need help?Creative Cloud applications store information about the installation and launch process in log files.
This document describes errors you may find in these logs, and provides solutions, where possible. Note: Quickly find a specific error code or message: Use your web browser's Find feature to quickly locate your error in this document.
For information on additional Creative Cloud install error codes, see Troubleshoot download and install errors and Download and install errors. For more information, see Troubleshoot install issues with log files Creative Cloud. Ensure that the installation of these two database files media. Run the Creative Cloud Cleaner Tool to remove old installations.
Temporary deployment file cannot be loaded. Ensure that the installer isn't corrupt media.
Make a local copy of the installer, and then retry the installation. See "Base product not installed" and "updates failed" errors Creative Cloud.
See Exit codes 30 and exit code 31 "low disk space" errors. Unable to compute checksum for the file. The file might not exist, or the admin doesn't have sufficient permissions. File deletion failure. It is either corrupt or has been deleted due to patching.
Please verify that the disk image is not corrupt. Cannot get security descriptor for registry key. Either the registry key doesn't exist, or the admin has insufficient permissions.
Cannot get discretionary access control list DACL in a specified security descriptor. Either the admin doesn't have sufficient permissions, or the permissions are corrupted. Cannot add new access control list ACL in registry key.I recently installed the Windows 7 64bit and have installed Photoshop CS6 but when I tried to launch it, I get this error:. Step 1: You need to uninstall first all Adobe Product install to your computer.
Step 2: Follow the instructions on the Wizard windows that appears to complete the uninstall process. Check this for related and multiple solutions.
Some time stuff in windows happens that is not supposed to happen and this program helps to find and solve those problems, that might be causing the issues in the first palace. Before installing Adobe Photoshop CS6, make sure your computer meets the full requirements. For Mac, it supports OS X If you are using Windows 7 but you still have this error, try updating to Service Pack 1.
To update, download and install Windows 7 Service Pack 1. Photoshop CS6 Error Code 1. I reinstalled this product but I received the same error message.
I really need your help to remove this annoying error.
If this problem still occurs, please contact Adobe technical support team for help and mention the error code shown at the bottom of the screen. Go To Solution. Best Answer. Make sure to install it correctly and completely. About Graham Mcnatt. Questions 0. Answers Best Answers Vote Up 0 Vote Down.
Photoshop CS6 Error Code 1 I would like to offer another option for this problem's solution, You can try and run FIXIT from the link: how to use FIXIT to repair Programs Some time stuff in windows happens that is not supposed to happen and this program helps to find and solve those problems, that might be causing the issues in the first palace.
About Wiley Kolar. Questions 1. About Keith S Whitmire. Questions 8. Best Answers 0.
Installation error codes and solutions
About Sharath Reddy. Microsoft Visual Studio Setup error Previous. Related Questions. Adobe InDesign is shutting down during work By. Adobe Photoshop 7.Photoshop CS6 Error 16, 1 (Eternal FIX)
Error message while downloading and testing the Adobe Muse Beta By. Error while running autodesk 3ds max design after successful installation By.This repair tool can fix common computer errors like BSODs, system freezes and crashes.
It can replace missing operating system files and DLLs, remove malware and fix the damage caused by it, as well as optimize your PC for maximum performance. This kind of error will appear as an annoying notification on your screen unless handled and corrected. Here are symptoms, causes and ways to troubleshoot the problem. Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem.
This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section! Runtime errors happen without warning. The error message can come up the screen anytime Adobe Photoshop Elements is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on. There may be instances of files deletion or new files appearing.
Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case. During software design, programmers code anticipating the occurrence of errors.
However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing. Runtime errors are generally caused by incompatible programs running at the same time.
It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error. Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it. If a repair method works for you, please click the upvote button to the left of the answerthis will let other users know which repair method is currently working the best.
Please note: Neither ErrorVault. Disclaimer: ErrorVault. The information on this page is provided for informational purposes only. We are sorry for the inconvenience. Try this first: Click here to fix Adobe Photoshop Elements errors and optimize system performance This repair tool can fix common computer errors like BSODs, system freezes and crashes.
Definitions Beta Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. Photoshop - Adobe Photoshop is an industry-standard graphics creatoreditor Elements - In metadata, the term data element is an atomic unit of data that has precise meaning or precise semantics.
Method 1 - Close Conflicting Programs.In this article, we are going to discuss the main reasons for the error and solutions to resolve the same.
When this error appears, your Photoshop program may crash and your system may run sluggish. Your system may even freeze multiple times after the error appears. The main causes of Error 1 are explained as follows. Reinstalling Adobe Photoshop on your computer is known to help resolve most corruption problems. So go ahead and follow the steps below to reinstall Adobe Photoshop.
SFC is a handy tool that resolves corruption issues in Windows system files. In order to run SFC, please follow the steps below. This software extracts contents of your PSD file using a read only mode and repairs errors.