I have not called but I chatted with a support representive and they told me everything was ok with my account. I will try calling when I have time. Ongoing hotspot issues are not what we want for you, and I want to verify the nature of the problem in order to gain a solution.
Can you confirm whether your Pixel 3 was purchased directly from Verizon or was it purchased as an unlocked device? Same problem here. In my case, I upgraded from a Google Pixel 1 where the wifi hotspot worked fine to a new Google Pixel 3 purchased at Verizon. The new phone was populated from a restore of the old dead phone.
Only change was an upgrade to our plan to cover protection on all devices. I purchased a 3a a week ago from the Verizon store and am having the same issue. None of their troubleshooting has helped. As someone who uses my hotspot feature almost daily, I realize the importance of this feature. A private message has been sent so we can assist you further. We realize this is very inconvenient secouri, and have sent a Private Message to help you get the best resolution for brand new devices.
This ensures others can benefit from our conversation. Thanks in advance for your help with this!! Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for.
Did you mean:. Correct Answer! Re: Pixel 3 hotspot "authentication failed". Please send me any updates on this issue as I normally need to use this feature quite often.
Verizon you need to figure out this problem and fix it. This is not expectable! We pay for premium device on premium network. I already invested 3 hrs w support and go to Verizon store. The store send me to this place lol So unprofessional.Hotspot issue is a common Android so, you can easily solve the problems related to it.
Most of the issues are related to a software bug which can be solved without any trouble. Google smartphones always co es with few issues and hotspot is one of them. If you have other queries relating to any smartphone problems, feel free to contact Gadget Features Forum. HotSpot provides simple to operate the high-speed Internet. It has made our lives easier by offering internet anywhere and everywhere.
It allows Android users to connect multiple Wi-Fi enabled devices to mobile broadband anywhere you need or you can obtain Wi-Fi at available network locations. There are many restaurants or public places who offer free hotspot to attract customers. It can be due to many causes including software bug or app crash. Some of the third party hotspot apps can also affect the performance of the built-in hotspot feature.
Buying a Wifi-router comes with clumsy wires which you might not like so, you can utilize your mobile data via hotspot of the smartphone. The hotspot works via mobile data or cellular data so, you must have sufficient data pack to browse internet service in your phone or laptop or tablets. Although some of the open hotspots might be corrupted and stops the smartphone hotspot permanently so, you must be careful before connecting to any open network.
At first, you just need to know how to connect with a hotspot network. If you skip a step, then the complete process will go wrong. So, follow these steps to easily connect with a smartphone hotspot with Wifi enabled device.
Visit the Settings of the smartphone.
Google Pixel 2: Wifi Authentication Problem
Enter the Tethering and portable hotspot. Select the Setup Wi-Fi hotspot option. Enter a Network name. You can also select the None option if you only want to provide internet to friends. Enter a required Password.
Make sure that the mobile data is connected while you connect via hotspot.
Drag the notification bar. Tap on the mobile data or cellular data option. Sometimes, the hotspot automatically disconnects. In this case, you have to check if the battery saver mode is turned on.
This will not allow you to connect the hotspot or any connectivity features. Battery saver mode also enables when the battery is low so, must charge your phone before connecting to any network. The following steps will help you to disable battery saver mode. Change its settings on a smartphone.
Click on the Battery screen option in the Settings. On the Battery screentap the menu button. To manually allow Battery Saver modevisit the Battery Saver screen.
Toggle the option in Battery Saver mode. This will prevent you from browsing and automatically displaying errors. Check that the hotspot provider has not set a data limit for the Wifi enabled devices.
Google Pixel 2 - Turn Mobile / Wi-Fi Hotspot On / Off
If the problem occurs only with the single Wifi device, then forget the network and re-enter the details and reconnect. Navigate to the Home screen and click on the Settings icon.Does it not connect to the secured hotspot network near you? Android OS being a software product, you could be many technical glitches. The problems with WiFi internet connection is one such annoying issue.
Let us look that in detail below. Some technical issues may occur with your Router so it is better to turn off your router for few minutes and restart it. Also, make sure you entered the passcode correctly in your Router and the same in your device.
After the WiFi is fully up, connect the device by entering the password. And then try connecting to the Wi-Fi network. Note: If the internet is not working even though the WiFi is connected then just simply switch back to DHCP while you are still connected. The problem will be solved. Do share it on Social Sites to increase the awareness. And solve the Wi-Fi Problem with these methods below. Static Setting in Android WiFi. You may see ads that are less relevant to you.
Then, on your screen, tap Restart. The problem can be from an app that you downloaded. Contact the network administrator or your Internet Service Provider. For example, there could be a service outage, or they could need to reset your connection. If you sign in or accept the terms, the public connection should work. If you have issues, check with your operator. Updates can bring improvements that help fix issues.
Learn how to check and update your Android version. If you still can't connect, please contact your Internet Service Provider, router manufacturer or network administrator.
Open your phone's Settings app. At the end of the list, tap Add network. If needed, enter the network name SSID and other security details. If needed, enter a password. Check for problem apps The problem can be from an app that you downloaded.
Turn on safe mode. Learn how to turn on safe mode. Try connecting to the Wi-Fi network again. See whether the Wi-Fi connection works in safe mode. To exit safe mode, restart your phone. Uninstall recently downloaded apps one by one.This information will be visible to anyone who visits or subscribes to notifications for this post.
Fix Wi-Fi connection problems
Send feedback on Help Center Community Troubleshoot. Pixel Phone. This content is likely not relevant anymore. Try searching or browse recent questions. Original Poster - Neal Walker. Installed an Update to Pixel 3 OS yesterday. This morning find that normally reliable hotspot is not working. Have now a slow connection via Bluetooth tethering. Is this an issue with this particular update? Connectivity, Network, BluetoothGoogle Pixel 3.
Community content may not be verified or up-to-date. Learn more. Recommended Answer Recommended Answers 3. Recommended Answer. Thanks for your help. Gold Product Expert. Original Poster. Neal Walker. Platinum Product Expert Tickmc. That might explain it. All Replies Google user. Have you checked with your provider to check the Hotspot service is still enabled on your account? The hotspot service is a feature of the Pixel 3 phone. It broadcasts mobile data to another device permitting connection to the internet.
It is not a service that is provided by by my mobile network.If you own a high-end smartphone like the Google Pixelbeing able to connect to the internet through Wi-Fi is very important.
But there always comes a time when the phone can no longer perform even the most basic function it usually does when trying to connect to a network. In this post, I will tackle this problem as well as other Wi-fi issues that were reported to us.
Read on to understand more about them and learn how to troubleshoot your device should one of the issues occur to you in the future. Below is the list of the issues I tackled here. But before anything else, if you have other issues with your Pixel phone, visit our troubleshooting page for we have already addressed some of the most common problems reported to us.
Odds are that we already have existing solutions to your problems so try to find issues that are similar with yours and use the solutions we suggested. The point is majority of smartphone owners prefer to use Wi-Fi than mobile data but what would you do if your phone could no longer connect to a network it used to connect before? If the problem occurs for the first time without any apparent reason or cause, then just reboot your phone as some of the services may have just crashed and affected some of the most basic functions and services including Wi-Fi.
Unplug and leave them without power for a minute and then turn them back on. Sometimes apps may cause problems like this, so before we proceed with our troubleshooting, we need to rule out this possibility. To do that, just boot your phone in safe mode and try to connect your phone to Wi-Fi again. Once the phone entered safe mode, try to connect to the same Wi-fi network and see if goes through, if not, then the next steps might help.
This is not a solution but it will give us an idea where the problem lies. If the problem is with your network, then call your Internet Service Provider ISP and have the tech check your connection, otherwise, you need to reset your device.
Of course, if the problem continues after this, then send your phone for repair as it might be a hardware problem. What seems to be the problem? Answer : This kind of problem is often related to the network login credentials. The password you used may be incorrect.
You may also be seeing your phone trying to acquire and IP address but fails to establish a connection. In this case, this is what I suggest you do:. However, I have a slight problem with the Wi-Fi.If yes, are you encountering any hotspot-related issues after installing Android 9 Pie? A quick rush through the following selection of comments will give you more clarity about the issue in question.
Anyone have a fix for this. Any help or advice would be appreciated. Never had a problem with the Hotspot until updating to 9 last night and I use it daily.Hotspot authentication problem ifz.realtekrtl8111carnati.pwcal guide..
I try to enable it and it disables almost immediately and never activates. When I enable Wifi hotspot, the hotspot is not discoverable by any devices, neither latpop nor mobile phone. My hotspot keeps disconnecting since the update.
So Pixel 2 XL Can't Tether wifi?
I even shut off auto turn off feature. Tried to reboot also and still does the same. Anyone else having this problem? While majority of those affected reportedly have Pixel 2 phones, we could locate at least one complaint from a first gen Pixel users as well.
Anyone else having trouble with their hotspot staying connected? Then it takes awhile for me to be able to turn it back on. It was never this bad until I just updated to Android Pie. Also, have a Pixel 1 XL, if that matters.
Spent an hr on the phone with Verizon and no help of course. Last night I updated my Pixel 2 to the new Android Pie os and ever since, my PS4Pro will not stay connected to the hotspot on my phone.
Previous to this I had a stable connection via hotspot and even achieved a Nat 2 setting. I still have a Nat 2 setting now with the Android Pie, however it only stays connected for around 10 seconds enough for the PS4 to log onto PSN and establish the Nat before dropping off again.
Hotspot bug anybody?